Terms and Conditions

Institute of Health & Safety acts professionally in all its client and third-party relations in line with its role as a provider of remote medical support services, medical training and international emergency medical support. We are dedicated to protecting the privacy and confidentiality of the personal data entrusted to it by its users and further endeavours to keep its users fully informed about the information that is collected and the manner in which we collect, use and store that information.

As part of its obligation in this Institute of Health & Safety shall always act in compliance with the provisions of the Maltese Data Protection Act, 2001 and any regulations issued thereunder. This Privacy Statement lays down our Private Policy with regards to any personal information which we may collect about you while you navigate through the pages of this website as well as to the manner in which we use the information you provide to us and to your rights in this respect. By visiting this website, users are accepting and consenting to the practices set out in this Privacy Statement.

IP Address
The Internet Protocol Address (hereinafter referred to as ‘IP Address’) comprises information with regards to the location of your computer on the internet and the name of your internet service provider. This information is automatically recorded by our website and shall also include the date and time you visited our website, the web pages and services that you may have accessed on this site and may also include the website that you visited prior to visiting our website. When we record your IP Address, the data collected is grouped up with other logged IP addresses in order for us to determine the geographic location of visitors to our site, the period of time such visitors visit the site, the pages viewed the most and other reasons. This enables us to administer our site, diagnose potential server problems, analyse visitor trends and statistics and overall, enable us to provide you with a better internet experience.

“Cookies” are small text files sent by a website so that the website can recall who you are; they serve as a memory therefore, enabling a website to remember users who have already visited the site. Such cookies are stored on the user’s computer. There are two types of cookies, session cookies and persistent cookies, the former being temporary and remain in the cookie folder on your hard disk until you close your browser, whilst persistent cookies last longer and remain on your hard disk until their pre-set lifetime expires or until they are removed. We may use both session cookies and persistent cookies. You can choose whether to accept cookies or not. You can also set your browser to notify you when you receive a cookie or reject a cookie. If users reject the cookies, they may still be able to use our site; however, they may be limited to certain areas of our site.

Web Beacons
Web beacons are small image files on a web page that are placed on a website or in an email. Web beacons are similar to cookies and are used to track the online movements of the users. These are invisible and you can render them ineffective by changing the browser’s cookie settings to refuse cookies. Web beacons can collect information such as an IP Address, your computer’s Operating system, the content viewed on the website and the time it was viewed, a browser type and the existence of cookies previously set by the server.

Your Personal Information
If you fill in the ‘Contact Us’ form on our site, you will be required to supply your email address and some personal information such as your name and surname, address, telephone number and fax number. We keep this personal information provided to us in order to be able to deal with your request and to provide you with the information you require. We may also use this information to provide you with other information from time to time, that we may feel may be of interest to you and generally for direct marketing and statistical purposes. In the event that you do not wish us to keep this information you may send us an email at any time on info@ihs.com.mt

Sharing your Personal Information
We do not share or disclose your personal information with third parties unless required to do so by law or a competent authority. In the event that we use third parties to provide specific services and a user registers for such services, we may have to share such contact information as is necessary to enable the third party to provide these services. In the event that Institute of Health & Safety is transferred or merged through a form of re-organisation, the personal information of users will form part of the assets transferred or merged or otherwise involved in such re-organisation.

Security of your Personal Information
Institute of Health & Safety strives to protect the security of any data that is provided to it and which it collects and will update it from time to time in order to ensure that its measures are always up to date. Any sensitive information provided via the website will be protected both online and offline. Only employees who require the information to carry out a specific task are granted access to personally identifiable information and such employees are kept up-to-date with our security and privacy practices.

Accessing and Updating your Personal Information
You have the right to request information on any personal data held by Institute of Health & Safety on your behalf and to correct and update the information. You also have the right to request Institute of Health & Safety to remove, block or rectify any of the information it holds on your behalf. Should you wish to do this, please send us an email at info@ihs.com.mt

Institute of Health & Safety understands the importance of protecting the privacy of children in an online environment. Our website is not directed to children under the age of 13 and it is our policy to never knowingly collect or maintain information about any child under the age of 13, except as part of an engagement to provide professional services.

Our website contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites and we therefore encourage our users to read the privacy statements of each site they visit that collects personal information.

Changes to this Privacy Statement
In the event that we need to make changes to this Privacy Statement, we shall post any changes made on the homepage and other places we deem appropriate, in order for our users to be informed of the changes made.